There
is an increasing rate of competition among the business groups of the world.
However, the element of innovation is always thee in leading these business
groups. It is the most crucial element in their organizations or industries
that make them successful from others. Besides, innovation, serving humanity is
another big quality of these organizations.
The real meaning of innovation is
also to produce those things that can add value to already existing things and
create easiness for users. Many times, innovation also refers to the value
changes in the internal and external environment of a business for its profit
maximization in the future.
The
department of Information Technology (IT) is one of the best initiatives taken
by the administration of business groups. They made sure that the IT and
Information Security (IS) department of the organization is performing separate
duties, and they are not the name of the same thing. There are a world-class infrastructure and
environment in the IT department.
In linking all the departments of the
organization, the establishment of the IT department has been proved a very
good and effective decision. All the business operations and their efficiency
are looked after by the Department of IT, and it helps in improving these
efficiencies of the organization.
Regarding
the Data Centre, which is established in 1999, it is analyzed that it played a
great role in the linkage and connectivity among the departments of this
organization. With the formation of the Data Centre, the organization got rid
of its previous system. The application of productions is made under this big
data center, where almost 300 servers support it. In business groups, there are
innovative products, and their planning and research are done through those
dedicated spaces that are built for this purpose.
There
are two main things of the Group, i.e., planning initiatives and project
management. They support it to stay ahead of other companies and maintain the
operation system of the industry. The initiative system is a way to analyze and
understand the demands of customers, keeping in mind the product lifecycle and planning
for the upcoming objectives and achievements for new goals. The purpose of
project management is to support the company in project planning, its
initiative steps, execution, and control of several types of projects in the
organization. The cost saving of the organization is also dependent on its
effective team management.
Challenges for UCB IT Group
For
Business and IT organizations, challenges are not a new thing. They also have
to face it, but the most important thing is their logical and rational steps to
overcome these challenges. In this part of the document, some major challenges
would be discussed that can be faced by UCB IT in the future.
This
first big challenge is the integration of IS and IT planes to fulfill the
related objectives of the organization. The integration of the IT system is
somewhat difficult because training is needed for employees for the management
of all the networks. Regarding the economic situation, the cost of the system
is a primary thing. It must be analyzed and determined before the proper
implementation of the integration of the IT system and its training. The
maintenance cost is another thing that is kept in mind while planning for the
new setups in the organization.
Another
big challenge of the company was the implementation and workout with a single
email system. Therefore, the time of almost six months was spent on the
installation of the new email system in all the computers that increase the
connectivity among the departments of the organization.
The
standardization of business applications for their best usage and availability
was another big challenge for the company. The system of the whole organization
is fabricated with these business applications that make sure the ongoing
processes of administration and management of the company. To overcome this
challenge, the decision of leading businesspersons was given importance. This
leads to new plans and processes. Based on the experiences and expertise of
these business professionals.
Moreover,
another biggest challenge being faced by the organization was the negotiations
with employees on the contract price. The aim of the company was to make
development in the approach that is making them keep in touch with all the
businesses working with them. To save money by making deals with the right
contractors and businessmen is a challenge that is faced by every leading
business company in the world.
Maturity Audit of Organization
To
make sure the solution of quality issues and the best response of the company
for data management, the maturity audit of the organization is kept in mind. In
this report, the 3A approach is highlighted as a framework to use for the maturity
audit.
Asses
The
challenges faced by an organization are well known for its leadership. So, it
works constantly to solve those issues with effective and implementable
outcomes. When an important decision about Business is made, the participation
of all employees and leaders is kept in mind. There is a regular arrangement
for training programs for new employees. Those techniques and strategies are
made that can handle the problems of the organization in every possible way.
For UCB IT, a data-driven approach is used as a problem-solving approach. The
top management and leadership are always in search of finding out more
appropriate and suitable approaches that could meet the standards of the organization.
Analyze
The
need for organization is evident in the places where results are not much
better, and the training programs are not according to the objectives of the company.
Likewise, the workers of the company are also involved in important decisions,
but priority is given to leaders and influential men only. For the improvement
and sustainability of the organization and future development in Business,
there is a need to give equal importance to the workers of the company.
Address
All
department leaders need to highlight and address the problems and lacking in
their department with honesty. They must not ignore the problems in the
training of new employees. To collect the ideas and concepts from all
departments of the organization, the brainwriting technique would be made
possible. In the case of UCB IT, those ideas would be given the priority that
can specifically address their problems and suggest solutions.
Classification of Challenges
In
this part of the report, the expected challenges for UCB IT are classified by
using the Cost Pyramid.
Contribution to Globalization or
Innovation
For
business organizations, globalization is a technique or process through which
they can influence their foreign competitors and international business
markets. Through this process, the products or services are started selling in
foreign markets. Innovation, in this case, is used as a term that brings
creativity in ideas and thoughts regarding business development. Innovation
can be brought forth in the shape of new ideas or in any physical form.
There
are almost four major challenges for the organization in the case of innovation and
globalization in the internal and external environment. IT is a vital element
that helps in connecting all the departments of the company and its
fabrication. The infrastructure of IT is being updated in such a way that it
would connect different markets on a global level, to accelerate the business
processes.
Besides,
the importance of a single email system is not ignorable because it would
centralize the proceedings, operation, and internal system of the whole
organization. In globalization, the connectivity of different business
companies is very important, and this can only be done by a single email
system.
Another
major challenge that the organization can face is an improvement in its
operational management and its standardization. Innovative methods and ideas in
the development of the organization are only possible when there are
standardized operations. This is the only identity of the UCB IT group in all
business organizations.
Last
but not least, cost-saving in itself is a big challenge, and UCB IT is also
facing this challenge. To work on the global level, there is needed a stable
economic condition and enough financial resources. For the global expansion, the
company is needed to reflect on the issuer of cost-saving all the other
operations that can make effective investigations in the company on this
matter.
Efforts for Overcoming Challenges
To
face the challenge is not a new thing for organizations, and they always face
unexpected circumstances in the development stages. If the planning is effective
and financing is stable, it becomes easier to overcome all types of challenges.
The
first challenge that can be faced by the company in the future is the
integrated relationship between IS and IT groups. On the one hand, the
separation of both of these departments is also important to understand their
role in the growth of the company. There would be needed 1 Million Euro, as an
additional amount to improve the IT system in the company, with new resources. To
overcome this challenge, the estimated time span is from six months to one
year.
Regarding
the email system, the beneficial thing is that it would help in centralizing
the whole system of the organization. It would keep an eye on and made a check the
configuration and working process of every element in the system. The time span
needed to install a single email system in all departments of the company is
almost six months. For this purpose, approximately 10 Million euros would be
needed to reach out to all the places of offices and link them together.
Now,
there comes the point of standardization of the operation management of the
business offices. It is also a very important element to consider because it
helps in the improvement of products and less consumption of time and money.
When a company updates the standards of its Business, it trains all its
employees according to those standards. In the case of UCB IT, there would be
needed 5 Million Euros to standardize all business operations at every level.
The
contracts of the company are awarded by a framework that also needs improvement
and up-gradation. Every organization has cost saving as an important element to
save for economic stability. To review all the contracts according to new
standards, the company needs a time span of six months to one year. The company
needs to think about saving money for the organization as much as possible.
This challenge just needs time to overcome, rather than any financial support.
Optimize Cost Method
On
the cost optimize Method, UCD IT has a very deep focus because it is related to
the quality and quantity of their products. The organization can earn a lot of
profits from these methods. However, there is no chance of any growth or
development in the organization. Therefore, the “create and increase value”
feature should be used that can give some benefit to the organization and play a
role in its further progress.
Creating Value is the Foundation of
Business
The
foundation of the progress and development of an organization in the world is
considered the value-creating element in its base. Damien plays a great role in
convincing other board members regarding the new strategies and policies. He
made sure that these strategies would be very beneficial in the process of the organization.
Luckily, as shown in the case study, after some years, UCB IT has made a lot of
progress in its business development on the global level. The acquisition and
expansion of Business are to the extent of the worldwide market.
In the improvement of business
operations, IT infrastructure has great value, and it is not ignored at any
cost. Any problem in the department of IT system can lead a whole business
organization to a big disaster that would be unrecoverable.
IT Helps in Improving Efficiency
The
business efficiency of any business organization greatly depends on its IT
department. In the case of the given case study, many employees were seen as
working from virtual offices. For
example, in the case of the Pharmacy industry, the important decisions taken by
doctors and hospitals are based on web information. Therefore it is the
need for time to invest in the IT infrastructure of the company.
Research is important
In
the self-improvement of organizations, research is very important. It helps
in creating innovative ideas for products. IT infrastructure is required in
this case to handle such ideas and concepts. To do research-based work, there
are needed fast PCs and high-speed internet connections. Therefore, the
policies of the company need to upgrade, as Damian said. Besides, there is
needed to made strategies based on future predicted challenges and value-added
products.
Cost-cutting is Bad for Business
These
are the bad methods for businesses because it attacks the growth objectives.
Optimization of cost by decreasing the size of products is one of the worst
strategies that can badly impact the growth of a business. Several companies
increase the price with a decrease in size. If a company compromises on its
quality like this, it can never grow for a long time. For sustainable
development, the company needs to follow the policies and business rules of the
products.
Different in Terms of Technology
and Situation
In
this modern era, technologies are being improved day by day. Innovative and
creative methods are being used to bring up-gradation in the method of Business.
This section of the report would discuss the process and solutions for the
problems of the company that would change.
Information Handling
This
method was used in 2002. It was an old method and using the 3R portal. Today, a
centralized system is there that connects all the workers of the company and
business leaders. In this way, they help each other to understand the problems
of business organizations.
Knowledge management
In
2002, the organizations were using theories regarding knowledge management.
Today, all organizations are following IT information to store their critical
information. It is the modern way for companies to collaborate among their
departments. Through this modern system of IT, sources of knowledge can be
located easily. The employees would be able to know the hidden sources of
knowledge, and it would help them to improve the management of knowledge.
Extended Enterprise System
For
the distribution of products to different platforms, the company was primarily
used old platforms. Now, for the distribution of chemicals, innovative, and
modern IT management is used by the company. This new way of distribution is
more effective and influential to make the company meet its targets. The organization’s
partners are also capable of ordering products from these management systems.
Innovation
This
element was also an important point in the list in 2002. Today, however,
innovative and technological methods are being used for the management and running
of IT and IS systems. Both of these systems are key elements in improving the
process of information among all departments.
Chemical SalesForce and Support
In
2002, the support team of organization and sales transformation was considered
essential for retaining different products from customers. Today, due to a
centralized system, the organization can know about different global markets
and can effectively compete with them. The improvement in the support system of
an organization would be made through online chat services, technical support,
and online ticket systems. All these systems would help solve the problems of
customers on time.
Validation Project in Pharma
During
the production and documentary evidence of products, the validation process is
done. Today, the IT connection system is used to administer and monitor all the
ongoing systems of the organization.
Pharma SalesForce
To
bring improvement in the performance, pharma sales would be linked with the
marketing departments and operation system. For making development in the production
of sales, team training would be done. An increase in pharma sales would lead to the
online community as a target.
Research Management Software
For
the management of operations and compilation of all important information, the
organization focused on research management software. This software is used to
manage all the portions of the UCB IT Group. This software is being used by all business organizations and is widely available due to high demand.
Organizations get real-time metrics from this software.
Budget Planning
Budget
planning does the most critical task of a business organization. All
departments of the organization think it important to consider. With a change
in environment, business priorities also change, and it’s a natural thing. So
budget planning also changes with circumstances.
Project Ranking
Here
is the project ranking for Budget;
i.
Management of Research software
ii.
Salesforce transformation
iii.
Management of Knowledge
iv.
Centralization of all portals
v.
Departmental innovations
vi.
Projects Validation
Other Projects
i.
System of training of employees
ii.
Software for assessment of performances
Presentation of Budget
When
an organization is changing its processes, the training of its employees is
very important. The application of modern techniques is new for the employees
and workers of the company. To handle the IT-based systems, an executive
committee is made. Its purpose is to have an eye on the problems of trainees.
Likewise,
the software of performance assessment is the best tool of modern times for the
analysis of all employees of the company. Consistent development and training
of employees can also help them in retaining. The problem of employee retention
is faced by every organization.
Conclusion
To
conclude, the UCB IT Group can be regarded as a successful organization. There
is detailed information provided by the case study about it. Despite multiple
innovative steps, the company is still facing many future challenges. There are
a lot of other ideas that can help the company in its growth in the right
direction. 3A model and Cost Pyramid model are also discussed in the report.
There is also an explanation of the detailed budget model. Moreover, the new
model is simultaneously compared with the 2002 model. Finally, a data center model
is highlighted that could centralize all the internal technical forces of the organization
in one place in the future.
